Privacy Policy

1. Information We May Collect

Information You Provide to Us

We may collect information that you voluntarily provide through our website, including:

• Name
• Telephone number
• Email address
• Preferred method of contact
• Information submitted through contact or consultation request forms
• Information concerning your employment or status as a federal employee when relevant to an inquiry
• General information regarding a workplace injury or workers’ compensation matter that you voluntarily provide
• Appointment-request information
• Communications you send to us
• Other information you voluntarily submit through the website

Please do not submit highly sensitive medical information through a general website contact form unless the form is specifically identified as a secure method for communicating such information.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• Internet Protocol (IP) address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring website
• Date and time of access
• General geographic information derived from your IP address
• Website interactions and performance information

We may use cookies and similar technologies to operate, secure, analyze, and improve the website.

2. How We Use Information

We may use information collected through the website to:

• Respond to questions and inquiries
• Process requests for consultations or appointments
• Determine whether Pinpoint Medical’s services may be appropriate for an individual
• Communicate with prospective and existing patients
• Provide information concerning Pinpoint Medical’s services
• Provide educational information concerning federal workers’ compensation and workplace injuries
• Operate, maintain, secure, and improve our website
• Understand website usage and performance
• Prevent fraud, abuse, or unauthorized activity
• Comply with applicable laws, regulations, legal processes, and professional obligations
• Protect the rights, safety, and property of Pinpoint Medical, our patients, website users, and others

Submission of information through this website does not guarantee acceptance as a patient, acceptance of a workers’ compensation claim, authorization of medical treatment, or any particular medical or legal outcome.

3. Protected Health Information and HIPAA

Pinpoint Medical is a healthcare provider and may be subject to the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and other federal and state privacy laws with respect to certain protected health information (“PHI”).

This Website Privacy Policy governs general information collected through our public-facing website. It is not a substitute for Pinpoint Medical’s HIPAA Notice of Privacy Practices.

When information constitutes PHI and is subject to HIPAA, Pinpoint Medical will use and disclose that information in accordance with applicable law and our Notice of Privacy Practices.

A copy of our Notice of Privacy Practices is available through this website and upon request.

4. Website Forms and Electronic Communications

Information transmitted over the Internet or through ordinary email cannot always be guaranteed to be completely secure.

Unless a website form is specifically identified as secure and intended for the transmission of health information, you should avoid including detailed diagnoses, medical records, Social Security numbers, claim documents, or other highly sensitive information.

If you are an existing patient and have been provided access to a secure patient communication method or portal, please use that method when appropriate.

5. Federal Workers’ Compensation Information

Pinpoint Medical provides medical services and educational information to individuals, including federal employees who may be navigating the U.S. Department of Labor Office of Workers’ Compensation Programs (“OWCP”) process.

Information submitted through this website may be used to respond to an inquiry, conduct an initial screening, or determine whether an individual may benefit from further consultation.

Pinpoint Medical is not the U.S. Department of Labor, OWCP, or any other federal agency. Pinpoint Medical cannot guarantee claim acceptance, authorization, reimbursement, benefits, return-to-work status, or any particular outcome.

6. Cookies, Analytics, and Similar Technologies

Our website may use cookies and similar technologies that help the website function, maintain security, understand website traffic, and improve the visitor experience.

Where required, we will provide appropriate choices concerning non-essential cookies or similar technologies.

Because healthcare-related browsing activity may be sensitive, Pinpoint Medical seeks to use website technologies in a manner consistent with applicable privacy and healthcare requirements.

We do not authorize third parties to use PHI obtained through Pinpoint Medical’s website for their own advertising purposes.

7. How We May Share Information

We may share information with service providers that assist us with legitimate business functions such as:

• Website hosting and maintenance
• Information technology and cybersecurity
• Scheduling and communications
• Website analytics
• Practice administration
• Professional advisors
• Other operational services

Such access should be limited to information reasonably necessary to perform the applicable service and subject to appropriate contractual, privacy, and security requirements when required by law.

We may also disclose information when required by law, subpoena, court order, governmental request, regulatory obligation, or when reasonably necessary to protect rights, safety, security, or property.

Pinpoint Medical does not sell PHI.

8. Third-Party Websites

Our website may contain links to third-party websites or services.

Pinpoint Medical does not control the privacy or security practices of third-party websites. Once you leave our website, your interaction with another website is governed by that website’s policies.

9. Data Security

Pinpoint Medical uses administrative, technical, and physical safeguards designed to protect information under our control.

However, no website, network, electronic transmission, or storage system can be guaranteed to be completely secure. Users should exercise appropriate care when transmitting information electronically.

10. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, satisfy legal, regulatory, contractual, medical-record, and operational requirements, resolve disputes, and enforce agreements.

Retention requirements applicable to medical records or PHI may differ from those applicable to ordinary website information.

11. Your Privacy Choices and Rights

Depending upon applicable law and the type of information involved, you may have rights concerning your personal information.

Rights relating specifically to PHI are described in Pinpoint Medical’s Notice of Privacy Practices.

To submit a privacy-related question or request concerning website information, contact us using the information below.

12. Children’s Privacy

This website is not directed to children for independent use.

If information concerning a minor is submitted in connection with healthcare services, it should be submitted by or with the involvement of a parent, legal guardian, or other person legally authorized to act on the minor’s behalf, as applicable.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements.

The revised policy will be posted on this website with an updated “Last Updated” date.

14. Contact Us

Questions regarding this Website Privacy Policy may be directed to:

For questions specifically concerning protected health information or your rights under HIPAA, please refer to our Notice of Privacy Practices.